Britten & Bailey's Subscription Terms
Britten & Bailey’s Subscription (specified as Membership) Terms
At Britten & Bailey’s, we offer a variety of Britten & Bailey’s Memberships (each, a “Membership”). Please review these Britten & Bailey’s Membership Terms carefully and make sure you understand them before enrolling because they contain important and relevant information regarding any Membership you may purchase, including renewal and cancellation terms. Memberships are continuous and automatically renew unless you cancel, pause or we terminate your account. All details for each are stated below.
To manage your monthly subscription, log in by clicking here
By purchasing a Membership, you agree to the terms below, as well as our Terms and Conditions.
- Month-to-Month Memberships. A “Month-to-Month” Membership consists of an initial monthly product box (each, a “Box”) and an additional monthly Box sent out every month around the 15th of the month thereafter (to be shipped no later than the 15th of each month thereafter).
- If you sign up for a Month to Month Membership, you will be immediately billed the subscription fee (as a non-refundable minimum purchase). You must sign up for a box by the 14th of the month prior to receive a box the following month. You will be notified upon signing up which month’s Box will be the first you receive. The specific box you receive as a first-time subscriber is subject to availability. Thereafter, your credit card will be charged the subscription fee up to a month in advance of the subsequent box shipment date, and every month thereafter.
- Month to Month Memberships automatically renew each “Month” (i.e., 1st of every month) and, unless you cancel by the last day of the month prior, you will be charged as described above.
- Cancellation Policy for Month to Month subscriptions. Customers may cancel at any time after the minimum purchase has been made (after first box has shipped), subject to the time frames below.
- In order to cancel your Subscription, you must do one of the following: (a) email us at firstname.lastname@example.org, indicate that you wish to cancel and follow the instructions that we send you in response; (b) call us at (405) 456-9330 , indicate that you wish to cancel and follow the instructions given. You can manage your membership by logging on to your account and clicking "Manage Subscription" on the menu bar. There are no cancellation fees (click here to log in, if you need to reset your password there is a button for that as well).
- Cancellations must be affected by the last day of the month prior to the billing date of the Membership renewal (1st of the month). This means that you must cancel the last day of the month before the billing date for the next month.
- All Memberships. Each Box contains a random assortment of fragrances. We select premium fragrances for you to experience and build your fragrance pallet. However at this time there is no way to choose what fragrances go into your monthly box. We recommend giving away fragrances that are not your favorites as gifts.
- Gifts/Additional Boxes. Members may choose to send their orders to a different address than their own (within the United States). Additional Boxes may be purchased, subject to quantity limits at the discretion of the Company. The subscription gift will continue to recur until the purchaser either cancels or skips shipments by logging on to their account and marking it as such.
- Shipping and Taxes. For each Box and Item purchased in the shop, we will also charge for any applicable taxes. Free shipping is provided to monthly subscriptions.
- Skipping a month on your Membership. Membership months may be skipped, without fee’s. Holds must be affected by the last day of the month prior to the billing date of the Membership renewal (1st of the month). This means you must log on to your account and pause your membership the last day of the month before the billing date for the next month (1st day of the month is the billing date). Log on to your account by clicking the profile button on the top of our website. To skip click on "Manage Subscription", Log in, Click on the drop down menu "Manage", Click on "Upcoming Orders" and click the Skip button next to the month you would like to skip.
- Manage Membership. Log into your account (click here) Click on the "Manage Subscription" on the menu bar at the top of the website to view upcoming shipments, update billing or shipping information, skip or cancel a membership.
- Questions? If you have any questions, please contact us at: